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September 29, 2022
Solved

The link to set up bill pay is not working. I reach a page that says, "This content is blocked. Contact the site owner to fix the issue." Is there a workaround?

  • September 29, 2022
  • 2 replies
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Original commenter did not share additional details
Best answer by Fiat Lux - ASIA

@jennifer-allegia 

Open your QBO account on any private/incognito browser. If the same problem persists, consider signing up for a separate Melio account for free to integrate with your QBO with more features and pay your bills for free.

https://melio.grsm.io/pricing

 

2 replies

September 29, 2022

 

Thanks for posting here and allowing us to help you with your billing activity in QuickBooks, @jennifer-allegia.

 

It is always our main priority to ensure your issue is addressed immediately. 

 

Let's try opening your QuickBooks in a private window. Unexpected behaviors in the program, are sometimes affected by issues in the web browser. This is because the cache will overwrite itself and will not delete any data over time. 

 

Unexpected behaviors in the program, are sometimes affected by issues in the web browser. This is because the cache will overwrite itself and will not delete any data over time. 

 

Private browsing prevents cookies from being stored on your computer, making it a great place to identify browser issues. Use these keyboard shortcuts:

 

Google Chrome: press Ctrl Shift N  
Mozilla Firefox: press Ctrl Shift P
Safari: press Command Shift N

 

If you can use online bill pay without any issues there, clear the browser's cache. Clearing the history or log of sites resolves most issues with the web pages.

 

Lastly, I've added these articles to learn more about managing your business information and using QuickBooks Online bill pay:

 

Keep me updated with the result, as I want to make sure this is taken care of. I'm also here if you have any questions with vendor billing or need help with other QuickBooks processes. Have a productive week!

September 30, 2022

The same error presented itself in the private window as well. I was able to successfully set up Bill Pay for another entity in the same browser, so the error seems to be specific to one company's QBO account.

JessT
September 30, 2022

Thank you for the additional information, Jjennifer.

 

This looks like it has something to do with your browser, blocking the content of your other QBO Company. Please contact your browser's support team so they can guide you to make changes to your browser settings.

 

Let me know if you have any other questions in mind. Take care and have a  good one.

Fiat Lux - ASIA
September 30, 2022

@jennifer-allegia 

Open your QBO account on any private/incognito browser. If the same problem persists, consider signing up for a separate Melio account for free to integrate with your QBO with more features and pay your bills for free.

https://melio.grsm.io/pricing

 

AlcaeusF
October 11, 2022

Hello again, Fiat Lux - ASIA 

 

I appreciate you for always sharing your knowledge about QuickBooks. This will definitely help other users as well in the future. Please keep on posting here in the Community.

 

Keep safe and have a great rest of the day.