Skip to main content
February 8, 2024
Question

The option to pay by credit card is showing up even though I have it 'turned off' as an option

  • February 8, 2024
  • 1 reply
  • 0 views
I toggled the Pyament Option of Credit Card to grey - thus I don't want to accept. However, when I view my invoice it appears it gives them the option. Does it just show the option even thought it isn't on?

1 reply

February 8, 2024

It's nice to see you again here in the Community space, thehrmaximizer.

 

Yes, it'll show the option even tho it isn't on. When you enable Quickbooks Payment, the credit card option is set by default. At the moment, there isn't a way to disable it. This is the reason why it still appears when you create an invoice.

As a workaround, you can uncheck the credit card payment as you process the invoice so it will no longer appear.

If you need more guidance on how to record and deposit invoice payments, you can access these articles:

 

 

If you have any additional credit card inquiries, please return to this thread. I'll keep an eye out for your response. Enjoy your wonderful day!