The receipt scanneronly captures 1/4 of the receipt. How can I get the app to take a picture of the whole piece of paper?

I'd gladly help you capture and upload the entire receipt, @ancomway16. Here are some alternatives that you can consider:

• Adjust your camera using the snap receipt feature in QuickBooks Online (QBO) to capture the whole receipt.
• Upload a photo of your receipt using your device's camera to QBO. You can do this either from your device or Google Drive by following these steps:

1. Sign in to QBO.
2. Go to the Transactions menu and select Receipts.
3. Choose either Upload from computer or Upload from Google Drive. Ensure that each image or file contains only one receipt.

• You can also email your receipt to QBO. We'll extract the information from it and create a transaction for you to review. For more details, refer to this article's "Step 2: Review, add, or match receipts" section: Upload your receipts to QuickBooks Online.

In case you need assistance importing your bank transactions to QBO, check out this article: Manually upload transactions into QuickBooks Online.

We're still ready to back you up if you have other concerns besides the snap receipt feature. Just click the reply button below.