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January 29, 2024
Question

The Reportable Payments Only Summary has some vendors with errors that say 'vendor or company name missing'. How to correct this?

  • January 29, 2024
  • 1 reply
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1 reply

January 29, 2024

Allow me to help you find the missing vendor or company name, Robin.

 

To identify if the issue is related to your browser, we suggest performing some troubleshooting steps. Sometimes, older or corrupted caching files can cause problems in your web browser. To begin, please open an incognito window on your QBO account. Depending on your browser type, you may refer to the keyboard shortcuts provided below:

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P
  • Safari: Command + Shift + N

 

When this works, you may proceed to clear the browser's cache. This removes its stored cache to ensure the program performs efficiently. I recommend using another supported browser or device if you still encounter the same error.

 

Moreover, I'm adding this helpful article as your reference for running reports to view useful info about your business and employees, you can check out this article for more guidance: Run payroll reports.

 

If you have updates about the issue, you've encountered or questions about the missing vendor or company name. You can comment below, and we'll respond to you as soon as possible. Take care!