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A
austin.aquina
June 27, 2020
Question

The sub-product/service drop-down box for adding inventory is not showing up. Is there something in settings that I am missing?

  • June 27, 2020
  • 2 replies
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2 replies

Rustler
Rustler
June 27, 2020

Inventory in QBO does not have sub-products, though you can create a category in the listing and then make it a sub of that category.

 

Since each item is unique in QB, there is really no reason for a sub product

A
austin.aquinaAuthor
June 27, 2020

The picture posted has it show with the sub-product on QBO. Has this drop down been taken out?

Jen_D
Jen_D
June 27, 2020

That's right, @austin.aquina,

 

Sub-products were replaced by Categories. We use this to keep track of company sales and help organize reporting. If you have a sub-item, you will need to manually add them separately into QuickBooks to accurately account for your inventory quantity and cost.

 

Here are the steps:

  1. Go to Sales, then Products and Services.
  2. Tap New or Add a product or service.
  3. Select an item type like for example. Inventory.
  4. Add all the product details lik name, SKU, or category for what you're tracking, then hit Save and close.

See these guides for more information about adding products and services in QBO:

This forum is always open if you have other QuickBooks related concerns. I'm also here to assist you further. Just message or mention me in your posts. Have a safe week ahead!

N
nikki2
January 22, 2021

Austin, I am having this exact problem since January 12th. Did they ever provide a solution for you?  I am not able to access the drop down box yet the subproduct box is checked. So frustrating, I have to refresh and redo every single entry to get it to work.

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