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Oct 16, 2020 3:11 AM UTC
Solved

There is no invoice number on transactions that have been paid for invoices on QB Self Employed. So if there was an error in processing, I have no way of knowing which transaction corresponds to which invoice

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RenjolynC
RenjolynCAnswer
Oct 16, 2020 4:20 AM UTC

I'd a like to share a solution where you can see the details of the payments, shilpashri.

 

To clarify, are using QuickBooks Payments? If so, you can follow these steps to see the information:

 

  1. Sign in to the Merchant Center
  2. Click the Activity Reports, and select Deposits.

Please see this sample screenshot for a visual guide: 

 

If you're unable to find the invoice numbers, please contact our Customer Care Team. They can pull up your account and help you with the information..

 

Here are the steps:

 

  1. Go to Assistant from the top bar.
  2. Type Talk to a human.
  3. Select your preferred support method: Message an agent (Live chat), Call an agent, or Get a callback. Keep in mind, some options are only available at certain times.

You can check our business hours here: Support hours and types.Also, click this link to learn more about QuickBooks Payments.

 

Please leave a reply on this thread if you need further assistance from me. Thanks.

1 reply

RenjolynC
RenjolynCAnswer
Oct 16, 2020 4:20 AM UTC

I'd a like to share a solution where you can see the details of the payments, shilpashri.

 

To clarify, are using QuickBooks Payments? If so, you can follow these steps to see the information:

 

  1. Sign in to the Merchant Center
  2. Click the Activity Reports, and select Deposits.

Please see this sample screenshot for a visual guide: 

 

If you're unable to find the invoice numbers, please contact our Customer Care Team. They can pull up your account and help you with the information..

 

Here are the steps:

 

  1. Go to Assistant from the top bar.
  2. Type Talk to a human.
  3. Select your preferred support method: Message an agent (Live chat), Call an agent, or Get a callback. Keep in mind, some options are only available at certain times.

You can check our business hours here: Support hours and types.Also, click this link to learn more about QuickBooks Payments.

 

Please leave a reply on this thread if you need further assistance from me. Thanks.