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Sammi lee
December 27, 2023
Question

This new version of quickbooks just deleted all my saved info from the year

  • December 27, 2023
  • 1 reply
  • 0 views

So I just logged in to categorize my recent transactions and it looks like they've done a complete overhaul of the UI?? It's not only a completely new version, but it deleted my saved bank info and alllllllllllll of the saved/ categorized transactions of the year? So now I have to go back through the whole year and RECATEGORIZE EVERYTHING???  Why would they do this right before taxes are due?? Did this happen to anyone else and is there a way to fix it? 

1 reply

R
Rasa-LilaM
December 27, 2023

Thank you for bringing this to our attention, Sammi.

 

I acknowledge that reviewing all your transactions again can be a time-consuming task, particularly if you have to reorganize them.

 

To assist you further, I require some additional information regarding the issue. When you mention the change in user interface (UI), are you talking about the Home or Transactions page? Which particular report did you open to verify the deleted categorized transactions? Additionally, it would be great if you could send a screenshot of the new UI.

 

Your input is highly appreciated as it will enable me to find the best solution. I'll be eagerly awaiting your response. Have a good one, Sammi.

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