This payment needs review. Check your email for more details..... is a message I received about a payment that was made from a customer, but I never received an email.

Hi there, @info-kingdomover. I'll share insights about the payments that need to be reviewed in QuickBooks.

The Payment in Review status in QuickBooks signifies that the payment you initiated is currently undergoing review by QuickBooks. This status can arise due to various reasons, such as an incorrect bank account number or an issue with the employee's direct deposit information. The review process may take up to five business days, during which the payment will remain in review status.

Also, if you didn't receive an email regarding the review, you should check your spam or junk email folder, as sometimes automated emails can end up there. If you still can't find the email, you may need to reach out to QBO support to ensure that the email address associated with your account is correct and to request further information about the review process for the payment.

Here's how: 

1. In your QuickBooks Online company, select (?) Help.
2. Select either tab to get started:

• Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still chat with a human.
• Search: Type a question, keyword, or topic for QuickBooks Online self-help content or select Contact Us, type a question, and Continue. Choose a way to connect with us:
  • Start a chat with a QuickBooks support expert online.

On the other hand, you can check the status of your payment by logging in to your Merchant account. To do so, follow the steps below:

1. Sign in to the Merchant Service Center.
2. Click Activities & Reports and select Deposits.
3. Select the date range in the Dates field.
4. Click Search.
5. 1. Look for the payment and click the drop-down list to review the details. 

Additionally, to learn more about when QuickBooks deposits customer payments into your bank account, I'd recommend referring to these articles. It also contains details about payment deposit schedules:

• Find Out When QuickBooks Payments Deposits Your Money
• Recording QuickBooks Payments bank deposits FAQs

You can comment down below if you have other concerns or follow-up inquiries about your customer payments. I'm just around to help. Take care always.