ShiellaGraceAAnswer
Jan 10, 2022 8:57 PM UTC
Thanks for visiting us here, @KathyR.
I have some information about recording return items. You're on the right track in processing your consignments. You'll want to delete the credit memo and record your return.
Here's how:
- Go to the Vendors menu at the top.
- Choose Vendor Center.
- Hover towards the vendor's profile and open the credit memo from the Transactions tab.
- Click Delete.
Once done, proceed with recording the vendor return in POS.
For details about consignments, check out this guide: How to handle consignment items in QuickBooks Point of Sale.
I'm also attaching our help content to help you manage POS transactions: QuickBooks Point of Sale.
Please let me know if you have follow-up questions or concerns with return items. I'm always here for you. Take care and have a good one.
