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Transfers into account do not show in the transaction list?

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I work for a nonprofit, and we do not have our bank account connected to QBO. For audit, they want to see every transaction from each account, monthly, in one report. I customized a transaction report by date that shows everything I need. However... It shows all transfers going out, but does not include the transfers coming in. Can anyone tell me what I'm missing? TIA

QuickBooks Online

RainflurryAnswer

@colemanville

Have you tried running a QuickReport? Go to your chart of accounts, find one of your bank accounts, to the far-right (to the right of 'View Register'), there's a down-arrow, click it and choose 'Run report'. Change the dates as needed and clean up the columns as needed. That should give you every transaction you have recorded to each bank account.

Candice C

Good morning, @colemanville.

It's great to see you back in the Community! Let's work together to get this resolved as soon as possible.

Before moving forward, which transaction report are you running and did you customize any other options within the report?

Please give us some additional screenshots as well so we can review them.

This will help us determine the next steps you need to take to get this problem fixed. I'll be waiting for your response!

C

colemanvilleAuthor

We have multiple bank accounts, so I have the bank account I want to see selected. It includes all transactions (except for bills, to reduce duplicates). I used the "transaction list by date" and select the month I want to see. Nothing else is selected. It shows me all of the transfers going out of the account, but not the ones coming in. It does this with all the bank accounts 😕😕

C

colemanvilleAuthor

Heres a screenshot of the report and some of the customizations.

RainflurryAnswer

@colemanville

Have you tried running a QuickReport? Go to your chart of accounts, find one of your bank accounts, to the far-right (to the right of 'View Register'), there's a down-arrow, click it and choose 'Run report'. Change the dates as needed and clean up the columns as needed. That should give you every transaction you have recorded to each bank account.

C

colemanvilleAuthor

This is perfect! Thank you so much!

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