Trouble saving entered bills

I understand how hard this experience has been, des. 

When we encounter unexpected situations like this, it's advised to perform basic troubleshooting steps.

To get started, we have to ensure the app version is updated. This way, we can determine that it has the latest available information to solve common issues. To do that, we have to: 

1. Go to the Apple Store or Google Play. 
2. Choose QuickBooks. 
3. Then, tap Update. 

After performing the steps mentioned, we can also clear the app's data of the application to refresh it and remove errors that might be causing the issues you're having. Perform the following: 

For Android:

1. Select the Menu at the top left corner and choose Settings.
2. Then select Refresh Data. 
3.  To confirm, tap Yes. 

For iOS:

1. Go to Menu and click Help & Feedback.
2. Select the Refresh Data. 
3. Press Refresh to confirm.

Also, I recommend uninstalling and reinstalling the mobile app to fix the problem. 

Here are more links on how you can reinstall your QBO app. 

• Android app via Google Play.
• iPhone, iPad, and Apple Watch apps are available via the iTunes App Store.
• Get the download link through SMS.

If the issue persists, we can contact the support team. They have enough resources to accurately identify and address the root cause of this issue while ensuring that your information remains secure. 

Here's how: 

1. Go to the Help icon. 
2. Choose the Search tab, and select Contact Us.  
3. Enter a brief description of the issue you encountered. 
4. Click Continue. 
5. Choose a way to connect with us:

• Start a chat with a support expert.
• Get a callback from the next available expert.

For more information, check out this article: QuickBooks Online Support.  

In addition, I'll add this article about how to track bills and record payments: Pay and manage bills with the QuickBooks Online mobile app. 

Keep me posted on this. I'll be here to provide further assistance. Stay safe!