Trying to change logo in Accounts and Settings. Changed old logo to new logo. Hit save. Looks fine. Left section and returned. Reverted back to old logo. Worked in past.

Thanks for letting us know about this issue, Neptuneadvisor.

We have an ongoing investigation regarding the company logo reverting to the old one after a successful upload. Rest assured that our Product Engineers are diligently working to resolve this matter. However, we can't give you a precise timeframe for the resolution right now.

Therefore, I recommend contacting our Customer Care Support team. They can add you to the list of affected users to receive timely updates via email.

Here's how:

1. Open your QuickBooks Online (QBO) company.
2. Click Help (?), then proceed to the Search tab.
3. Select Contact Us and pick a topic you need assistance with or Ask about something else to add your concern.
4. Choose Start a chat or Get a callback from an expert.

In addition, please consider referring to their support hours to ensure you can get the assistance you need.

Finally, check out this article to learn how to add and manage user profiles to help with company operations and give individual permissions for specific tasks: Add and manage users in QuickBooks Online.

Stay in touch for questions when updating your company information or any other concerns in QBO. We're here to provide relevant information to address any of your concerns.