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February 7, 2024
Question

Trying to use Accts Receivable on a journal entry which requires a name in the name field. There is a name in the name field but still get message that is needs a name.

  • February 7, 2024
  • 1 reply
  • 0 views
I am using the drop down menu to choose the name but still get the message that I need a name in the name field. What's wrong?

1 reply

Candice C
February 7, 2024

Good evening, @cgomes1-oslm-net

 

Welcome to the Community! 

 

Using a private browser or incognito window will help eliminate any errors or glitches that may be occurring in the system. Here's how depending on your browser session: 

 

  • Google Chrome: Ctrl + Shift + N 
  • Internet Explorer/Firefox: Ctrl + Shift + P 
  • Safari: Command + Shift + N 

 

If this works, go back to your regular session and clear your browser's history

 

Keep me updated on if this works for you. I'm only a post away if you need me. Take care!