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M
MNXINC
June 10, 2024
Question

Unable to use keyboard to toggle up and down invoice line items in forced invoice change.

  • June 10, 2024
  • 2 replies
  • 0 views

When QB forced us to use the new invoice software it took away our ability to use the keyboard to toggle up and down line items. Certainly they wouldn't TAKE AWAY a feature from the old version that was so important? Not being able to use the up/down arrows on our keyboard has doubled the time it takes to do invoicing by forcing us to click each square with the mouse. Can we go back to the old version that had this feature? It's hard to believe QB would overlook such an important feature to use keyboard to navigate line items and call it an improvement. So disappointed.

    2 replies

    Candice C
    Candice C
    June 10, 2024

    Good afternoon, @MNXINC. 

     

    I appreciate you expressing your concern about using the keyboard to navigate line items on invoices. 

     

    I can see how beneficial this is for you and your business. I recommend submitting feedback to our Product Developers so they can consider adding this feature back in. Here's how: 

     

    1. Go to the Gear icon in the top right-hand corner. 
    2. Press the Feedback option. 
    3. Enter your suggestions. 
    4. Tap Next to submit your feedback. 

     

    Feel free to come back if you have any other concerns. Have a wonderful day! 

    M
    MNXINCAuthor
    June 10, 2024

    Absolutely ridiculous answer. QB FORCED us to use "new" invoice software that TAKES away features that the "old" software had and you want us to give feedback? We have done this weeks ago. QB does not care. Why would you take away our ability to easily go up and down line items with our keyboard? This is ridiculous and quite frankly QB rolled out a majorly flawed software and we just want the old version back. Im sure many others are having the same issue. 

      M
      MNXINCAuthor
      July 1, 2024

      Update: Nothing has been done to help.

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