Undeposited funds in Quickbooks desktop
I had a problem with my undeposited funds window which the accountant this year (2018) determined that there was a problem in 2015. I was told to make a general journal entry from undeposited funds into the misc. income account. I did that and had it show up in the "Make deposits" window, I was told to $0 out the deposit by entering a negative amount. I have done this but now I am back to the original balance in my undeposited funds account. I have tried reversing it, delete, enter again etc., and I can get the Chart of Accounts to zero out by then it won't go away in the deposits window.
The undeposited funds is a negative (-337.11) and the general journal entry won't let me add in a negative to both accounts.
Any suggestions?
