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December 18, 2024
Question

Updating pricing

  • December 18, 2024
  • 1 reply
  • 0 views

When entering a new bill in Quickbooks desktop, if the price was different than the last time it was ordered Quickbooks would automatically ask if you wanted to update the cost and the sale price. QBO doesn't do that, and so each time a price changes (which is obviously happening more and more often, I have to go into products and services and manually change it outside of the bill. This is frustrating and time consuming. Why is QBO missing so many of Desktop's best features?

The search feature in Desktop was so much better, too. It was easy to find the last time you sold an item and how much you sold it for. Why does the search feature in QBO only work for certain things?

Also, since switching to QBO I can no longer access my desktop file because I no longer have that subscription, so I can no longer see my own information and history from my company. I was forced into switching, and now I'm paying more money and everything is more difficult. What is going on and why is no one coming out with a better alternative so we don't have to put up with this any more?

 

1 reply

BigRedConsulting
December 26, 2024

RE: This is frustrating and time consuming.

 

That's an astute description of QuickBooks Online!

 

RE: Why is QBO missing so many of Desktop's best features?

 

Because Intuit is either unwilling or unable to add the many hundreds of missing features. Intuit has had more than 20 years to create feature parity between the Online and Desktop versions, which they chose not to do. Meanwhile their marketing team pretends that Online is a reasonable replacement for Desktop. It's not even close.