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September 3, 2024
Question

Upgraded to QB Online Plus and now I have classes (yea!), but all my tagged items do not show the tags anymore. I need this info to be able to create the classes! Help!!

  • September 3, 2024
  • 1 reply
  • 0 views
Tagged items in previous version of QB. Need to see what tags were to be able to create classes.

1 reply

September 3, 2024

We appreciate your patronage of our QuickBooks Online (QBO) products, Cvolkin.

 

Please know that there's an ongoing investigation regarding our Tags not showing on some transactions. I recognize the significance of this feature for your business operations.

 

However, there is no set timeframe for the resolution, I recommend contacting our support team to have you included in the list of affected users and receive updates on the progress via email. I can assure you that our Product Development Team is committed to fixing this issue promptly.

 

Here's how you can reach them:

 

  1. Sign in to your QBO account.
  2. Click on Help (?) at the upper right corner of your screen.
  3. Tap on Search, then tap Contact Us.
  4. Select a topic to connect with the right expert.
  5. Choose how to contact our QB support team.
  • Via a Callback, where a spot is saved and reaches back to you.
  • Via Chat, start a chat with our support.

 

Moreover, I'll be leaving you these materials for you to read on regarding the classes feature in QBO:

 

 

Let us know if there's anything else we can help you with the Tag feature or any QBO-related concerns you have, Cvolkin. The Community will be here to assist you anytime. Keep safe!