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April 1, 2024
Question

We have customers prepay for the year and I have deposited the payments, how can I have it show up on our monthly sales tax summary?

  • April 1, 2024
  • 1 reply
  • 0 views
On Quickbooks desktop the report would show prepaid customers.

1 reply

April 1, 2024

Hey there, @meggarsmom1.

 

Can you share more details on how you recorded the prepayment in QuickBooks Online (QBO)? This will help me identify why your monthly Taxable Sales Summary report doesn't show customer prepayments.

 

Please note that this report will only reflect the total sales of taxable products and services you've created inside QuickBooks. Therefore, when recording the prepayment, make sure that the taxable items are also selected.

 

You can use this resource as a reference when recording a customer's advanced payment: How to record Customer prepayments for Products or Services

 

Please know that the steps outlined in this article are intended for the QBO UK region. However, you can follow the same principles to record customer prepayments.

 

Moreover, you can customize reports in QuickBooks to get the data you need the most for your business.

 

If you have additional questions about recording advance payments or running sales tax reports, just add them to the thread. I'll be here to provide further guidance. Take care.