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January 6, 2024
Question

What happened to bundles? They are very important to how I organize my products and services for estimates and invoicing, but now suddenly they are gone.

  • January 6, 2024
  • 1 reply
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1 reply

January 6, 2024

Let me help you troubleshoot the issue you are facing with budles in QuickBooks Online (QBO), @tbr478

 

First and foremost, it's worth noting that the Bundles feature in QuickBooks is not available in QuickBooks Simple Start and Essentials. However, it is available in QuickBooks Plus and Advanced. If you need to create bundles, you may want to consider upgrading your subscription to Plus or Advanced.

 

If you're subscribed to QuickBooks Plus or Advanced and that feature has suddenly disappeared, we can perform some troubleshooting steps to determine if the issue is related to your browser. You can start by opening an incognito window to prevent your browsing history from being saved. Here are the keyboard shortcuts based on your browser:

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P
  • Safari: Command + Shift + N

 

Alternatively, you can clear the browser's cache to eliminate common errors that may hinder the application from working properly. Clearing the cache will reboot the system, allowing you to work with a clean slate. You can also use other supported browser to see if the issue persists. 

 

Additionally, you can read Set up and track your inventory in QuickBooks Online to learn how to track and manage your inventory, including creating Bundles in QBO.  

 

I'll also add this guide on how to Add inventory products in QuickBooks Online to give you a better idea of how to update your products to QuickBooks Online Plus and Advanced. 

 

Please don't hesitate to post here in the Community space if you have more questions about bundles in QBO. The Community is always here to help. Have a good one. 

tbr478Author
January 6, 2024

I have been subscribed the Plus plan since 2018 but most of the features are not being utilized for my business model. So when I contacted a sales person last month to ask about reducing costs, she told me that by downgrading, the features that I always use, including bundles, would not be lost, only the features that I do not currently use. Now you're telling me that I have to go back to spending 3 times as much again, on features that I do not need, just to get that one feature back that I was told that I would not lose in the first place? Why am I not surprised? Way to go, helping out those small businesses, QuickBooks!