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D
DuWey
March 12, 2024
Question

What happened to the vendor name?

  • March 12, 2024
  • 1 reply
  • 0 views
Where is the vendor name?

1 reply

JaeAnnC
JaeAnnC
March 12, 2024

Hello there, @DuWey. Let's perform some troubleshooting steps to resolve your missing vendor name in QuickBooks Online (QBO).

 

Before that, could you specify if you're referring to the Vendor option in QBO or the list of vendor names? We'd also appreciate any additional details you can provide so we can have a better picture of the issue.

 

In the meantime, we can troubleshoot your browser to isolate the issue. First, log in to your account using a private window to access the program with a fresh start. You may utilize the following keyboard shortcuts:

 

  • For Google Chrome browser: Ctrl + Shift + N
  • For Mozilla Firefox browser: Ctrl + Shift + P
  • For Safari browser: Command + Shift + N

 

Once resolved, return to your original browser and clear its cache or switch to another compatible one. It could be a temporary issue with QBO or the window you're using.

 

Additionally, you can run a report in QBO to obtain information on all money paid to a vendor for a specific year. 

 

Keep in touch if you have additional questions about your vendors in QBO. We're always available to assist. Stay safe.

D
DuWeyAuthor
March 16, 2024

That worked, thank you for the help.

C
ChristineJoieR
March 16, 2024

Hello, DuWey.

 

I'm pleased to know that my colleague successfully resolved the issue with the missing vendor name in your QuickBooks Online (QBO) account.

 

Feel free to reach out if you require assistance with managing your vendors or have any other QBO-related questions. I'm available to support you whenever you need help.

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