What is the issue with bank balance not updating in Quickbooks? This is an ongoing issue.

I understand that dealing with a bank balance not updating in QuickBooks can be incredibly frustrating, especially when it persists over a long period, @Bmurray1. Let's work together to ensure the bank balance is reflected accurately in the program.

Can you tell us the name of the bank connected to QuickBooks? Did you receive an error message when updating your bank account in the program? This is to check if there are ongoing investigations or an open alert about this and to provide a more accurate resolution to fix this matter. 

For now, I'll attach here an article on how you can fix specific bank error codes if there are any:  What to do if you get a bank error or can't download transactions in QuickBooks Online. 

If you didn't receive one and the issue persists, I recommend contacting our Customer Support team to investigate it further since this has been ongoing for months already. Here's how you can reach our experts:

1. Go to the Help menu and select the Search tab.
2. Click Contact Us.
3. Enter a brief description of your concern and select Continue.
4. Choose either Start a Chat or Get a Callback to start connecting with them.

Additionally, feel free to check out these online banking-related articles in case you need more guidance when using the feature:

• Unmatch downloaded bank transactions or move them to another account.
• Categorize online bank transactions in QuickBooks Online.

If I can be of any additional assistance, please don't hesitate to let me know. I'm always here to help you out again.