WHAT IS THE RESOLUTION CENTERS HOURS

I can provide you with the support hours of our resolution center to contact them at a time convenient for you, jeannette.

Merchant support is available during Monday-Friday from 6 AM to 6 PM PT. During this time, you can comfortably reach out to them with any of your transaction risk cases. Also, would you mind telling me what specific concerns you have about QuickBooks? This is to see what available fixes we can provide for it.

If you still prefer to contact them, you can follow the steps below within your QBO company file:

1. Sign in to your QuickBooks Online account.
2. Click the Help button.
3. In the QuickBooks Assistance chat box, select Talk to a Human or tap the Contact Us button at the bottom.
4. Then, type in your reason for contacting us in the What can we help you with? Box and click Continue.
5. From there, choose a way to connect with us: Chat with us, get a Callback, or call our support line directly by getting our Phone number.

I’ll keep this thread open for your queries concerning QuickBooks-related matters. The Community always has your back. Stay safe!