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surfsmurf
July 30, 2023
Solved

What's up with the Invoices page today?

  • July 30, 2023
  • 1 reply
  • 0 views
None of my previous invoices display anymore. None of the searches work. I always copy the previous invoice and update it to send to my client. I need to send an invoice by tomorrow.
Best answer by ChristineJoieR

There are specific cases or ongoing investigations regarding invoices in QuickBooks Self-Employed, @surfsmurf. 

 

I can see the challenges you encountered under the invoices and the urgency of viewing them as soon as possible.

 

Our engineering team doubles their time to settle the issue immediately. As a workaround, we can view invoices using QuickBooks Mobile app.

 

I'll offer steps to contact our support team so they can add you to the implicated users.

 

Please see the steps below:

 

  1. Sign in to QuickBooks Self-Employed.
  2. Go to Help.
  3. Select Contact Us.
  4. Enter your concern, then select Let's Talk.
  5. Choose a way to connect with us: Get a callback from the next available expert.

 

You can also visit this page if you need help in the future. You can search for any related topics here: View all help.

 

I aim to provide information and assist with answering questions to the best of my abilities. If you have any specific questions or need assistance with a particular topic, feel free to ask, and I'll do my best to help you.

1 reply

C
ChristineJoieRAnswer
July 30, 2023

There are specific cases or ongoing investigations regarding invoices in QuickBooks Self-Employed, @surfsmurf. 

 

I can see the challenges you encountered under the invoices and the urgency of viewing them as soon as possible.

 

Our engineering team doubles their time to settle the issue immediately. As a workaround, we can view invoices using QuickBooks Mobile app.

 

I'll offer steps to contact our support team so they can add you to the implicated users.

 

Please see the steps below:

 

  1. Sign in to QuickBooks Self-Employed.
  2. Go to Help.
  3. Select Contact Us.
  4. Enter your concern, then select Let's Talk.
  5. Choose a way to connect with us: Get a callback from the next available expert.

 

You can also visit this page if you need help in the future. You can search for any related topics here: View all help.

 

I aim to provide information and assist with answering questions to the best of my abilities. If you have any specific questions or need assistance with a particular topic, feel free to ask, and I'll do my best to help you.

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surfsmurfAuthor
July 30, 2023

I was able to view and send an invoice through the app. Thanks. 

    R
    RoseJillB
    July 30, 2023

    You’re always welcome, @surfsmurf.

     

    I appreciate for getting back to tell us that the workaround outlined by my colleague worked for you. Rest assured that the Community will always be here whenever you need assistance with your QBSE application in the future. Stay safe!

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