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February 20, 2024
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What to do when my vendor does not have an email account for bill pay.

  • February 20, 2024
  • 1 reply
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Best answer by RheaMaeH

Thank you for reaching out to the Community, pureessence. Allow me to answer your question about paying vendors who do not have an email account.

 

An email account is primarily asked for so the system can send notifications to your vendor about the scheduled payments.

 

If the payees do not have an email account, you can manually inform them about the payment status since both of you will receive the notification.

 

In addition, please see this article on how to review vendor transactions, personal information, and other related data: How to view and edit vendor transactions in QuickBooks Online.

 

You can also check out this article for additional guidance on how to track bills and record payments: Enter and manage bills and bill payments in QuickBooks Online.

 

Helping out is something I enjoy doing. So, feel free to ask your vendor questions here. We promise to respond as quickly as possible. Keep safe!

1 reply

February 20, 2024

Why does your vendor need to provide their email account?

RheaMaeHAnswer
February 20, 2024

Thank you for reaching out to the Community, pureessence. Allow me to answer your question about paying vendors who do not have an email account.

 

An email account is primarily asked for so the system can send notifications to your vendor about the scheduled payments.

 

If the payees do not have an email account, you can manually inform them about the payment status since both of you will receive the notification.

 

In addition, please see this article on how to review vendor transactions, personal information, and other related data: How to view and edit vendor transactions in QuickBooks Online.

 

You can also check out this article for additional guidance on how to track bills and record payments: Enter and manage bills and bill payments in QuickBooks Online.

 

Helping out is something I enjoy doing. So, feel free to ask your vendor questions here. We promise to respond as quickly as possible. Keep safe!

April 11, 2024

Why does the email you enter in the Bill pay change your email in your vendor account.  This is a problem when you need to submit a PO because the bill pay email changes the email.  We need to be able to have Purchasing email address and AP email address.