When do credit card payments fully clear ? Customer paid over a month ago and I only got $600 of $900 deposited- been trying to contact someone for the past month

Thanks for posting your concern here in the Community, @littlecakebaker1. I understand the urgency of getting this resolved so your customer payments will be fully cleared. Let me direct you to the best support to handle this immediately.

In QuickBooks, deposit speeds depend on the product you're using and the type of payment. Usually, we'll deposit your first set of payments within 5 business days. These early deposits take a bit longer while we set up your account. However, since it was over a month ago, I recommend reaching out to our designated Payments Support Team.

We understand the importance of addressing your concerns and providing timely assistance in this Community space. However, we cannot gather sensitive information since this platform is public. Your personal data will be viewed in a secure environment if you get in touch with them.

You can contact them by clicking the Chat with us link or via chat using the Merchant Service Center. You can also get the phone number in this article: Contact Payments Support. Then, go to the QuickBooks Payments section.

Furthermore, you can visit these articles that answer the most commonly asked questions about how payment deposit works and when they'll get into your bank account, see these articles:

• Common questions about payments deposits in QuickBooks Online
• Find out when QuickBooks Payments deposits customer payments

We're just around to assist you with any questions about your credit card payment transactions. I'm all ears if you have other concerns about the system's features and managing your sales in QuickBooks. Stay safe!