When I click into products and services in the invoices shortcut, it kicks me out of the app and I have to re-login just to be kicked out again. How should I proceed?

We need to determine the root cause of this issue and develop a solution that enables you to continue with your tasks related to your products and services in your invoices.

I recommend following the troubleshooting steps on your mobile device to help identify the problem. Often, a buildup of cached files can lead to unexpected software issues.

For Android devices:
 

1. Modify your device's Wifi data connection to 4G (varies by device).
2. Close and restart the app. Then, clear the app data.
3. Once done, power down and restart your device.
4. Uninstall and reinstall the app.

For IOS devices:

1. From your phone's settings, select Settings.
2. Next, click on General and choose iPhone Storage.
3. Select the QBO app. To free up storage without deleting the app's documents and data, select Offload App.

If you're utilizing the QuickBooks Online mobile app for Android, you may experience sign-in errors, especially after an upgrade or when Google Play processes a charge to your credit card. For guidance on how to address these issues, refer to this article where we provide solutions: Fix common errors in the QuickBooks Online mobile app for Android.

I'm fully prepared to assist you again if you have any further questions regarding your product and services in your invoice shortcut or any other QuickBooks-related tasks.