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userholly-brown
November 5, 2022
Question

When I do the journal entry it tells me I have to add the name of a vendor but I already have. Error: When you use A/P you must choose a vendor in the name field.

  • November 5, 2022
  • 2 replies
  • 0 views
Original commenter did not share additional details

2 replies

JessT
JessT
November 5, 2022

Hi userholly-brown,

 

Let's check to see if the error you received is just caused by random browser issues.

 

We can start by signing in to your QBO company using a private window. This step will disable the extensions and stops the cache from saving your search history.

 

  • Google Chrome: Ctrl + Shift + N.
  • Safari: Command + Shift + N.
  • MS Edge and Firefox: Ctrl + Shift + P.

 

If there's no error while on a private browser, you can clear your browser's cache. If not, please use a different browser to see if this only happens to the one you are using.

 

On the other hand, you can also check some references for QBO on the main QuickBooks Support page. Just scroll down a bit, and click More Topics.

 

Feel free to share an update about your journal entry or ask if you have other concerns. I'm just around to help.

U
userholly-brownAuthor
November 7, 2022

Thank you - I already tried in a private browser, same issue

R
rolo50
April 16, 2024

Can I use any vendor for my Journal entry

J
jeanbiverly_
April 16, 2024

Thanks for joining this thread, @rolo50. You can use any vendor for your journal entry, as long as it's correctly associated with the accounts and amounts. 

 

Also, you can only use the vendor's name if you're posting the entry to the Accounts Payable (A/P). However, if you're assigning it to the Accounts Receivable (A/R) and want to use the vendor's name, you'll need to add the vendor as a customer with a slightly different name. This way, you can choose it when you create the journal entry. In this process, we recommend consulting with your accountant to ensure the accuracy of your books.

 

In case you need to reverse or delete a journal entry, you can refer to this article for guidance: Reverse or delete a journal entry in QuickBooks Online.

 

If you have any follow-up questions regarding journal entries, please leave a comment below. We're always here to help you. Have a great day!

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