When i go to the invoice and 'receive' the payment, the invoice has red letters that come across saying 'account is deleted'. How can i record payment for this invoice?

Hello mskmarsh,

Thank you for taking the necessary steps to record invoice payments in QuickBooks Online. I am here to help you with this concern.

If your customer is planning to pay you in the future, you can create and send them an invoice. When a customer pays an invoice, you need to record that payment to connect it to the invoice and balance your accounts. 

Here are the steps:

1. Select + New.
2. Click on Receive Payment.
3. Choose the customer's name from the Customer dropdown.
4. Select the payment method (credit card, debit, PayPal, Venmo, or ACH bank transfer) from the Payment method dropdown.
5. Choose the account you put the payment into from the Deposit to dropdown.
6. Select the checkbox for the invoice you're recording the payment for from the Outstanding Transactions section.
7. Enter the Reference number and Memo if needed.
8. Click on Save and close.

You can check this link to know more about recording an invoice payment in QBO: How to record an invoice payment.

Moreover, I'm adding this article for future reference to learn how to reconcile your accounts so they always match your bank and credit card statements: Reconcile an account in QuickBooks Online.

Feel free to reach out to us again if you need further assistance with managing your invoices in QuickBooks Online. The Community is always here to help.