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July 31, 2023
Question

When I look at my invoices, I'm unable to see historical invoices even when setting the filters to ALL for both Status and Date

  • July 31, 2023
  • 1 reply
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1 reply

November 14, 2023

It's been a while, djredmond. I can assist you with handling this issue within the program.

 

Sometimes QuickBooks can act weirdly because of browser-related issues. We can fix the problem by doing some troubleshooting. First, log in to your account and see your prior invoices again using a private window. Here are some keyboard shortcuts for different browsers:

 

  • Safari: Command + Shift + N
  • Google Chrome: CTRL + Shift + N
  • Mozilla Firefox or Microsoft Edge: CTRL + Shift + H

 

If it works, return to your regular browser and clear your browser's history to start afresh. We also suggest using a different supported browser because the QuickBooks version you're utilizing now may have a temporary malfunction. 

 

Check out this article for your reference in handling invoices: Create invoices in QuickBooks Self-Employed

 

You can also track invoices by exporting transactions and getting reports within the program.

 

Notify me by commenting below if you have other invoice-related concerns. I'll circle back to you promptly and provide you with the necessary assistance. I wish you success in your business endeavors. Take care!