Skip to main content
October 28, 2023
Question

When I print invoices they are coming out without any data?

  • October 28, 2023
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

October 28, 2023

Hello there.

 

Currently, there's an investigation where invoices would only show the logo and signature when printing them. Rest assured, our engineering team is dedicated to resolving this matter. 

 

In the meantime, I suggest contacting our phone or chat support to be added to the affected users list. You can reach our support team Mondays through Fridays from 6:00 AM to 6:00 PM Pacific Time and Saturdays from 6:00 AM to 3:00 PM.

 

Feel free to check this helpful article out on how to customize your invoices, estimates, and sales receipts: Customize invoices, estimates, and sales receipts in QuickBooks Online.

 

Once you can print and send your invoices to your customers, you can refer to this article to receive and record their payments: Record invoice payments in QuickBooks Online.

 

Please reach out if you have other questions regarding managing and printing invoices. I'm here to help out.