When I try to key in a check, Category is no longer displayed

It's a pleasure to have you in the Community, linbranch.

I'll share some troubleshooting steps to help you create a check seamlessly in QuickBooks Online.

Beforehand, can you add more details about your concern? Do you mean missing category details section or missing categories? It helps us identify if there's an ongoing issue or provide the most appropriate resolution.

In the meantime, let's check if it's browser-related issues through a private browser. A corrupted cache file usually causes unusual behaviors when working with the program on carrying out different business tasks.

You can utilize these keyboard shortcuts depending on your browser:

• Google Chrome: Ctrl + Shift + N
• Safari 11 or newer: ⌘ + Shift + N
• Mozilla Firefox: Shift + Ctrl + P
• Microsoft Edge: Ctrl + Shift + N

If it works, clear the cache of your regular browser to refresh the website's preferences. Also, ensure utilizing the system's supported browser for the best and most secure experience.

On the other hand, you might want to review these resources for guidance on setting up print settings whenever you want to print your checks:

• Print a check in QuickBooks Online
• Configure your print settings for printing checks in QuickBooks Online

Keep us posted in the Community if you have additional questions when creating a check or other related concerns in QuickBooks Online. We can always lend a hand.