When trying to enter a bill, the drop downs are not working. Is anyone else having this problem?

Hello, @donna154.

Let me share an update about the drop-down menu issues in QuickBooks Online (QBO).

At this time, the issue about entering a bill dropdown has been resolved. A cache-related issue is likely preventing visibility in the bill entry dropdown. If this is the case, you can perform some troubleshooting steps. You can use a private or incognito browser to rule out cache problems. Here are the shortcut keys:

• For Mozilla Firefox browser: Ctrl + Shift + P
• For Google Chrome browser: Ctrl + Shift + N
• For Safari browser: Command + Shift + N

If the private browsing session doesn't work, you can clear the browser's cache so the system can restart. Also, you can use up-to-date browsers to maximize your QBO experience.

Moreover, QuickBooks provides various reports tailored to your business needs. You can personalize to access the most relevant details.

Let me know if you have further questions about entering a bill in QBO. I'll be here to help you every step of the way.