When we make payments using the Quickbooks Bill Pay system all the payments are recorded as Bill Payment (check) even if they are paid by ACH. How can we show ACH?

Welcome to the QuickBooks Community, Mandy. I'm happy to assist you with recording your ACH payment in QBO.

When recording a bill payment or scheduling an ACH payment using QuickBooks Bill Pay, the transaction will appear as a bill payment check. If you pay multiple bills together, they can be included in this payment. When you select ACH as the payment method, the system will initiate an ACH payment to your vendors instead of issuing or mailing an actual check.

To display it as ACH in QBO, open the bill payment check and add a memo indicating that it was paid via ACH.

Moreover, let me share this article if you want your receipts and bills sent via email: Email receipts and bills to QuickBooks Online.

If you still have questions about your bill, please don't hesitate to leave a comment. Have a great day, and take care always.