Solved
Where do I find the password to process a prior year journal entry please?
Original commenter did not share additional details
Hello david-murray!
QuickBooks Online requires you to create a password once you close the books. This is to avoid messing up your data. Let me show you how to check it.
From the Account and Settings, you can remove or update the password if you forgot it. Please follow these steps:
I added some links you can check. These will show you how to create, reverse, or delete a journal entry in QuickBooks Online:
Visit us again in the Community if you need anything else. I'll help you!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.