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1949bevpugh
June 11, 2022
Question

Where do I go in QB to update a vendors personal info; address?

  • June 11, 2022
  • 1 reply
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In  Quick Books how do I update a vendors address and phone number?

1 reply

R
ReymondO
June 11, 2022

Hi there, @1949bevpugh.

 

You can update your vendor's information from the Expenses menu. Let me show you how: 
 

  1. Go to the Expenses menu.
  2. Click Vendors.
  3. Double-click the name of the vendor, then select Edit.
  4. Update your vendor's info and click Save.

 

Moreover, QuickBooks lets you access each vendor's records in the program. That way, you can edit and view the status of their transactions.

 

If you have any other questions, please let me know in the comments below. I'll be here to lend a hand. Have a great week ahead!

C
crcurry
May 2, 2023

I noticed that when I edit a vendor's address in QBO, it does not apply that change to any open bills for that vendor (QuickBooks Desktop DOES do this). Is there any way to change this such that an updated address applies to all open unpaid bills?

AlcaeusF
AlcaeusF
May 2, 2023

Hi there, crcurry.

 

I'm here to share details about updating the vendor's information in QuickBooks Online (QBO).

 

When you edit the vendor's address, the changes should apply to their open bills or existing transactions. To check if the browser is already full of frequently accessed page resources (cache and cookies) causing this unusual response, let's sign in to your QBO using a private browser (incognito).

 

Here's how:

 

  • Press Ctrl + Shift + N (Google Chrome).
  • Ctrl + Shift + P (Firefox).
  • Control + Option + P (Safari).

 

Once logged in, try to update the vendor's address again to double-check. Here's how:

 

  1. In QBO, go to the  Get paid & pay or Expenses menu at the left pane.
  2. Proceed to the Vendors tab.
  3. Find and select your preferred vendor, then click Edit to edit the vendor's profile.
  4. Enter the necessary changes, then tick Save.

 

After that, open the unpaid bills to see the changes. Check out this article for more information: View vendor transactions.

 

If everything looks good, return to your default browser and perform a clear cache to refresh the system. However, if the issue persists, try using other supported browsers.

 

Once you're ready to pay your vendor bills, you can refer to this article future reference: Enter and manage bills and bill payments in QuickBooks Online.

 

Please leave a comment in this thread if you have more questions about vendors or anything else. I'll be more than willing to help. Take care.

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