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catalpaenterpris
January 7, 2019
Question

Why am I limited to only 10 products for a Price Rule. My customer sells 20 products at the farmer's market, but 40 total. I don't wan't to list all 40 products.

  • January 7, 2019
  • 1 reply
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1 reply

BettyJaneB
BettyJaneB
January 8, 2019

Welcome to the Community, @catalpaenterpris.

 

I'm here to share some insights about how Price Rules work in QuickBooks Online. 


Did you receive any error message while creating Price Rules? There's should be no limit when creating price rules in QuickBooks Online, however, it works better under 10 thousand rules. To verify if the issue has something to do with your browser, you'll need to log into your account through the private browser mode.

 

Here are the different keyboard shortcuts to open a private browser:

  • Google Chrome: press Ctrl + Shift + N
  • Mozilla Firefox: press Ctrl + Shift + P
  • Internet Explorer: press Ctrl + Shift + P
  • Safari: press Command + Shift + N

If it works fine, you can go back to your regular browser and clear its cache. Please follow the outlined steps in this article depending on the browser you're using: How do I clear my browser cache and temporary Internet files?

 

Also, you can check out this article for information about Price Rules in QuickBooks Online: Price rules FAQs.

 

Please let me know how it goes or if you're referring to something else. I'll be around to provide further assistance. Have a nice day.

I
ira1
December 4, 2020

I am having the same issue. And the response does not actually address the issue at all. The question is why is there a limit of 10 products FOR EACH rule? Can someone please answer this question?

MaryLandT
MaryLandT
December 4, 2020

Thank you for joining this thread, and allow me to join in and share how the price rule works, ira1.

 

I've replicated this on the sample file and each price rule doesn't limit the number of items. It depends on how many products or items are available on a specific type.

 

See these attached screenshots for your visual guide.

 

I suggest performing some troubleshooting steps to isolate this behavior. Let me show you the steps needed to fix this:

 

  1. Sign in to your QBO account using a private browser. 
  2. If you can create more than 10 items in each price rule, go back to your regular browser and delete browser cache and Intuit-specific cookies.
  3. If the new employee isn't  showing up after using a private browser, I suggest opening QuickBooks using other supported browsers.

You can visit again this page for more details: Set price rules in QuickBooks Online.

 

If the same issue persists, I recommend contacting our QuickBooks Support Team. They can create a case to investigate this issue.

 

Let me know if you need anything else by posting again. I'm always around here in the Community to help you.

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