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June 27, 2024
Question

Why are we not being charged Wisconsin sales tax on our Intuit/ Quickbooks payroll subscription? The invoice states "Sales tax - Exempt".

  • June 27, 2024
  • 1 reply
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1 reply

June 27, 2024

I understand the importance of ensuring that the state charges are correctly reflected when managing the monthly charges in Intuit. Let me offer further insight into addressing this issue.


To investigate this concern and rectify the situation properly, I strongly suggest contacting our support team. They can assist you in investigating this matter and determining why your monthly charge in Intuit may have been tax-exempt. To contact our support team, please follow these steps:
 

  1. Log in to your QuickBooks Online company.
  2. On the upper right corner of your screen, click on Help (?).
  3. Select or type Contact Us.
  4. Start entering your concern, then select Let's Talk.
  5. Please choose a way to connect with us:
  • Assistant tab and select Talk to a human.
  • Search tab and click on Contact Us to connect with a support expert.

 

 

Furthermore, if you need assistance managing your card on file, viewing the billing history, or changing your subscription, you can refer to the following article for guidance: Manage billing, payment, and subscription info in QuickBooks Online.


After that you still have questions about managing your monthly subscription or any QuickBooks-related, let me know. We're here to assist. Take care!