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khoren-ethos-sch
July 29, 2022
Question

Why are we paying for Quickbooks when I am constantly barraged with pop up ads? It is unbelievable and so unprofessional and a total waste of my time.

  • July 29, 2022
  • 1 reply
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1 reply

Fiat Lux - ASIA
Fiat Lux - ASIA
July 29, 2022

This is one of the reasons I still prefer to use QB Desktop.

R
Rasa-LilaM
July 29, 2022

Hello there, khoren-ethos-sch.

 

When running a business, I understand the value of time and money. I'm here to help you get the most out of QuickBooks Online (QBO) and use it smoothly.

 

We use in-product ads to help optimize your QuickBooks experience by suggesting timely and relevant new features and program updates. That's why you're seeing pop-up messages or advertisements in your company. To prevent them from appearing again, click the "X" or "Close" button.

 

For additional resources, you can browse the Marketing Preferences guide. It includes some links on how to control some of the advertising from strategic service providers.

 

We also collated articles to help users accomplish their accounting activities efficiently. The QuickBooks Online (QBO) guide contains topics that will show you how to manage your taxes, payroll, and banking related-processes, to name a few.

 

Keep me posted below if you require further assistance while working in QBO or have other product concerns. I'll get back to make sure to help and make sure you're taken care of. Have a good one. 

K
khoren-ethos-schAuthor
July 30, 2022

Thank you for your reply. I do close the ad/dialogue boxes, but as soon as I change pages, the dialogue box returns. QuickBooks should offer a "Do Not Show Me This Ad Again" option. It is very annoying, especially for a product that is paid for monthly on a subscription basis. Having a section where we could opt to see offers that may apply to us is one thing. To have it constantly thrown at us is a sure way to lose business. I would appreciate it if you passed this word of advice along.

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