Why can i no longer hit the tab button to forward to the next line in an invoice or estimate

Hi there, Ben.

I want to ensure you can use the tab key when proceeding to the next line item of your invoice and estimates in QuickBooks Online (QBO).

Upon checking here on my end, we have an ongoing investigation regarding the tab button no longer going to the next line of your invoices and estimates (INV-104271). With this, I recommend contacting our support they can add you to the affected user's list and you'll be notified via email once the update is available.

Here's how:

1. Log in to your QBO account.
2. Click Help (?).
3. Select Contact Us and choose a way to connect with us:

• Start a chat with a support expert.
• Get a call back from the next available expert.

Please also note about note about the supporting hours for QuickBooks Simple Start, Plus and Essentials, they are open 6 AM to 6 PM from Mondays to Fridays. Then, 6 AM to 3 PM on Saturdays. While QuickBooks Online Advanced support is available anytime and any day of the week.

Just in case you want to customize your sales forms. you can visit this article for guidance: Customize invoices, estimates, and sales receipts in QuickBooks Online.

Please keep in touch if you have further assistance regarding creating invoice and estimates in QuickBooks Online. I'm always here to lend a hand.