Why can I not upload the receipts? I can take the snapshot, but it will not upload? I have already Uninstaller and reinstalled the app. I am working on android.

Hello there, hardwood.

For now, we're unable to upload receipts using Android because we have an ongoing investigation, and our engineers are actively working on it. 

While our product team is currently investigating the issues you are experiencing with snagged receipts in QuickBooks Online, I suggest reaching out to our Support Team to have them include you in the list of affected users. Here's how:

1. Log in to your new QBO account.
2. Go to the Help icon.
3. In the Search tab, click Contact us.
    

While waiting for the solution, you can upload the receipts using a web browser or an iPad. Below are the lists of the supported web browsers:

• Google Chrome: version 78 or newer
• Mozilla Firefox: version 76 or newer. 
• Microsoft Edge: version 79 or newer
• Safari: version 12 or newer (Mac only)
• Opera: version 68 or newer
• Samsung: version 10 or newer

I've gathered several articles that can serve as guides for you when uploading and emailing receipts:

• Upload your receipts to QuickBooks Online.
• Email receipts and bills to QuickBooks Online.

Please know that we aim to provide you with new information as soon as possible. Post again if there's anything else you need about uploading data and any other information in QuickBooks.