Why can't I make an invoice?

I understand the significance of making an invoice in QuickBooks Online (QBO), hillswindowclean.

There are times that browser is full of frequently accessed page resources, which causes some errors or unusual responses. With this, we can perform some troubleshooting steps to fix this.

Let's start accessing your account using a private browser. You can use either of these shortcut keys:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Shift + N

If you can now create an invoice after this, then the problem is most likely caused by your browser. You'll then can clear your regular browser cache. If the issue persists, you may need to use another supported browser.

Lastly, you can check out this article in case you need assistance accessing invoices so customers can pay you: Take And Process Payments In QuickBooks Online With QuickBooks Payments.

You can always let me know if you have any other concern making invoices in QuickBooks Online. I'll be one post away. Take care.