Why can't I print a journal entry?

Hello, @gmsykes. I can assist you in printing your journal entry report.

The issue usually occurs when there's a problem with Adobe's PDF viewer integration with the Safari browser when printing reports. To help us identify the cause of this problem, I recommend printing your journal entry report using another supported browser or device first. 

After this, let's perform the troubleshooting option of removing Adobe's plug-in, only if installed, so that Safari's internal PDF viewer would take over as the browser's default PDF handler. Let me guide you through the process.

1. Quit Safari.
2. Open a new Finder window. Then select the Go menu and choose Go To Folder.
3. Type the following in the field: /Library/Internet Plug-Ins/.
4. If there are plugins named PDF Browser Plugin.plugin, AdobePDFViewerNPAPI.plugin, or AdobePDFPDE.plugin, move them to the recycle bin or somewhere else on your system. You may need to enter your password to authorize the removal.
5. Reopen Safari and sign-in to QuickBooks Online.
6. Try to print your document.

Also, steps 3 and 4 of this article on print alignment and printer configuration may help with future printing issues: Fine-tune the check alignment and configure your printer dialog box.

Should you have further updates with the printing problems you've encountered, we're just a post away to assist you . Take care.