Why can't I see the option to send customer a text message on the invoiced anymore?

I'm here to you can see the option to send a customer message on the invoice in QuickBooks Online (QBO),kwagstaffdesigns. 

We can perform some troubleshooting steps to fix this. There are times when the browser is full of frequently accessed page resources, which causes some errors or unusual responses. 

Let's start accessing your account using a different or private browser. You can use either of these shortcut keys:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Shift + N

Once logged in, try to send a customer a text message. If it works, I recommend clearing your browser's cache. Doing so will remove the historical data and access QuickBooks with a clean slate. You can also switch to a different supported browser.

I'm including these articles you may find helpful in the future while working on a task in QuickBooks Online:

• Customize invoices, estimates, and sales receipts in QuickBooks Online.
• Record invoice payments in QuickBooks Online.

Feel free to reach out to me if you have any further questions about invoices or any concerns regarding QuickBooks. I'm here to assist you at any time.