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JohnJC
March 14, 2024
Question

Why do date field change size for no reason?

  • March 14, 2024
  • 1 reply
  • 0 views
When entering bills the class is on the far right. It's the largest date field. Description is the smallest date field. When I try to adjust the size all it does its keep making the far right field bigger and bigger. When I go to shrink it all it does is shrink all the other fields and leaves the class field way over sized. This started around March 1st 2024.

    1 reply

    J
    JorgetteG
    March 14, 2024

    I understand that having the ability to customize the appearance of your bills according to your preferences is beneficial to your business, @JohnJC. I'm here to provide more information on this matter and I appreciate you for bringing it to our attention.

     

    I have tried to replicate the issue on my end and found that it's possible to adjust the display columns on bills. I've included a screenshot for your reference;

     

     

    As of now, we haven't received any reports regarding with display columns on bills being too wide and not adjustable.

     

    In the meantime, when QuickBooks exhibits unusual behavior, it may be due to browser-related issues. Let's use basic troubleshooting procedures to resolve the problem.

     

    Log in to QuickBooks Online and using a private browsing window. The keyboard shortcuts are as follows:

     

    • Safari: Command + Shift + N
    • Google Chrome: CTRL + Shift + N
    • Mozilla Firefox or Microsoft Edge: CTRL + Sh

     

    If the method mentioned earlier works well, you may switch back to your usual browser and then proceed to clear your browsing history. Furthermore, we suggest you try using another supported browser, as the current version of QuickBooks you're using might be experiencing a temporary malfunction.

     

    The following articles include instructions on running financial reports and how to customize your sales forms:

     

     

    In the event that you need additional support or have any questions concerning QuickBooks-related concerns apart from bills, don't hesitate to get in touch with me. I am always here to help and ensure that all of your concerns are addressed promptly and effectively.

    J
    Just_me
    March 14, 2024

    Actually, @JorgetteG   It's been broken for some of us for a couple weeks now.  NO ONE will pay attention to those of us that have complained about it.  

    IT IS BROKEN, and breaking for more and more QB users as the days pass.  

    STOP ignoring and belittling those of us that actually have all this going on.  

    JoesemM
    JoesemM
    March 14, 2024

    I understand that dealing with all these obstacles while working on your QuickBooks tasks can be time-consuming, Just_me.

     

    We've received similar reports about the display columns that expanded too wide. To ensure that you're included in the list of affected users, I'd suggest reaching out to our Support Team. Our engineers are actively working to resolve the issue promptly and will keep you updated via email.

     

    To reach them, follow the steps below:

     

    1. Sign in to your QuickBooks Online company.
    2. Select Help (?).
    3. Choose either tab to get started:
    • Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
    • Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
      • Start a chat with a support expert.
      • Get a callback from the next available expert.

     

     

    You may also check out the following articles below to learn the different ways to record payments toward bills and other related matters: 

     

     

    Feel free to post a reply and tag me in the comments below if you have other questions about your vendor transaction and display columns. I'm always here to lend a hand. 

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