Why do I not get instant deposit option with some paid invoices

Thank you for getting in touch with the Community, Mike. Let me share some insights into why the instant deposit option is unavailable for some paid invoices.

Initially, not all payments are eligible for instant deposits. QuickBooks reviews each transaction for eligibility and displays qualifying payments as part of your available funds. Additionally, it's important to note that you can use Instant Deposit up to 5 times each day, and your limit resets daily.

For a comprehensive understanding of the process, I recommend referring to this article: Get Help with Instant Deposits.

Moreover, I recommend contacting the Payments Support Team to check your account status.

To reach out for Support, please follow the instructions provided below:

1. Go to the Help menu in the upper-right-hand corner to open the QB Assistant window.
2. Type in Talk to a human, then press Enter.
3. Choose Contact Support Team, then let them know if you're eligible for Instant Deposit.
4. Press Enter once again.
5. Select No, I still need help, then choose Contact Support Team.
6. Look for the Chat option and click on it.

QuickBooks Payments have office hours from 6 AM to 6 PM PT on Mondays to Fridays.

You may also visit these articles for more information and guidance on the process of receiving online payments:

• Common Questions About Payments Deposits in QuickBooks Online 
• Find Out When QuickBooks Payments Deposits Customer Payments 
• Record invoice payments in QuickBooks Online

If you have any further questions about QuickBooks Payments-related concerns, please feel free to reach out. I'm here to help. Have a productive day!