Why do my estimates say "Review and Pay" when I send them to a potential customer?

I know it's time-consuming to go through all these hurdles when doing your QuickBooks tasks, @Susie4. Let me route you in the right direction for support regarding the issue you're experiencing with estimates in QuickBooks Online (QBO).

Currently, we have an ongoing investigation about our users' customers receiving an estimate with a Review and Pay action button. Rest assured that our engineers are aware of this matter and are diligently working on a fix so you can get back to business seamlessly.

We recommend contacting our Customer Support Team so they can add you to the list of affected users. This way, you'll receive email updates about the investigation's progress and get notified as soon as it's resolved.

Here's how to contact support:

1. Sign in to your QuickBooks Online company. 
2. Select Help (?).
3. Click either tab to get started: Assistant or Talk to Human.
4. Search Contact Us,  then Start a chat with a support expert.

Please note that our live support is available Mondays through Fridays from 6:00 AM to 6:00 PM Pacific Time and Saturdays from 6:00 AM to 3:00 PM.

I'll also share this article on setting up estimates in QuickBooks: Create and send estimates.

Additionally, you can check this article to save time in the future in converting estimates into invoices: Convert an estimate into an invoice in QuickBooks Online.

Please don't hesitate to go back to this thread if you need further concerns about creating and sending estimates, @Susie4. Don't hesitate to use the Reply button below to let us know.