Why does my general ledger in quickbooks online has no memo/ description on accounts payable side after paying bills? How can I fix this?

Thanks for sharing your query here today, accounting-emint. I'll help provide details to show memos and descriptions on your General Ledger (GL) reports.

In QuickBooks, memo or description fields are added to indicate notes for the transaction as a whole. If you've entered a specific memo information from the Bill entry created, these details will be visible on the GL report.

That said, memo/description fields will only reflect on the report for all Bill transactions under the Accounts Payable (AP) account/side and aren't visible for Bill Payment entries. You can also customize your report to acquire these data, here's how:

1. In your QBO account, go to Reports from the left menu panel and open the General Ledger report.
2. Modify the reporting period and accounting method.
3. Then, click on the Customize icon.
4. Under the Filter section, select the Account option and choose All Accounts Payable (AP) account.
5. Review other details and click Run report.

I'm including a screenshot below for reference.

Additionally, here's an article you can utilize when keeping track and reviewing your accounts, so they always match your bank and credit card statements: Reconcile an account in QuickBooks Online.

I'll be on this forum anytime you need additional assistance managing transactions in your file. Stay safe and have a good one!