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lorristory-gmail
Sep 5, 2024 12:34 PM UTC
Question

Why does QB Bill pay not processing a payment?

Just purchased the subscription for QB bill pay.  Processed one payment with no problem.  2nd payment will not process I get an error stating that the payment cannot be processed at this time.  No further explanation.  I've double checked the banking information on the vendor I'm paying.   

2 replies

Candice C
Candice C
Sep 5, 2024 12:46 PM UTC

Good morning, @lorristory-gmail. 

 

It's great to see a new face here in the Community! 

 

Let me gather some additional information from you before digging further: 

 

  • When did you start trying to process the second payment? (How long after the first payment/ a day, week, certain amount of hours, etc.)
  • Can you provide us with a screenshot of the error you're receiving? 

 

This will help us determine the root of the problem. I'll be waiting for your response! 

Deity Alpha
Sep 5, 2024 2:01 PM UTC

@lorristory-gmail 

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