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12345CP
April 3, 2024
Question

Why doesn't my account show "Categories" for products/services? Instead it shows "Is Sub-Product/Service". I believe this is older or something.

  • April 3, 2024
  • 1 reply
  • 0 views
I imported my data from QuickBooks Desktop a year ago so maybe this has something to do with it.  How do I convert?

1 reply

C
Carneil_C
April 3, 2024

Hello, @12345CP.

 

I'll share some information about managing your products and services in QuickBooks Online.

 

This update in QBO interphase is still rolling out for customers. Please know that the page that has the Is sub-product/service option is an old interface. You're interphase will be later on change to Category. 

 

To enter your product and service item, here's how:

 

  1. Go to the Gear icon, then choose Product and services.
  2. Click + New, and select a type.
  3. Enter the details needed.
  4. Hit Save & Close once done.

 

Learn how to sort and manage your products and services effectively on QBO by visiting this article: Group products and services into different categories in QuickBooks Online.

 

I'm still all ears if you need further assistance with your sales and inventories. Just add your reply below, and I'll circle back to help you.

1
12345CPAuthor
April 3, 2024

Thank you for your reply however that doesn't really help me. I'm in the process of developing an app that communicates with QuickBooks via the api and the sandbox account uses categories.  So I can't write my app to use the old method as it fails in the sandbox and I can't write it for the new categories method as it won't work with my account until categories can be enabled.  So what am I supposed to do?

J
James_AL
April 3, 2024

Hello there, 12345CP.

 

I understand how important this feature would be added to QuickBooks.

We have a dedicated forum for QuickBooks Online (QBO) API concerns. Allow me to engage you with our Intuit Developers team to address your inquiry.

 

Our Intuit Developers team is responsible for addressing API concerns. Their webpage is dedicated to programming and system-related issues faced by businesspersons like you. I suggest creating an account on their webpage and posting your query there. This will ensure that you receive the appropriate response regarding the creation of recurring invoices using API.

 

Here's how:

 

  1. Go to the Intuit Developer page.
  2. Choose QuickBooks Online under What do you need help with?
  3. Click Ask a Question. 
  4. Log into your existing Intuit Developer Account or create a new one. 
  5. Enter your concern.
  6. Click Ask.

 

For helpful API topics, visit the Intuit Developer page. Select QuickBooks Online from the API Docs & Tools menu and choose API Explorer.

 

You can rely on us to manage your business's growth and sales transactions with QBO. Just let us know what you need, and we'll take care of it. Have a great day!

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