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November 17, 2023
Question

Why I have been charged $54.08 this month instead of $27.5?

  • November 17, 2023
  • 1 reply
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1 reply

November 17, 2023

Nice to see you in the Community forum, Steve. Thank you for letting us know your concern about you have been charged $54.08 this month instead of $27.5. Don't worry. I'm here to help you.

 

Are you referring to your subscription plan? Or is this about a discount? If so, it could be the discount period has expired, and you have to pay the regular price now. You can visit this link to learn more about QuickBooks Online plans and the latest pricing: View QuickBooks Online Plans & Pricing.

 

You may also reach out to our QuickBooks Online Support Team. It allows them to look into your account and confirm the problem. 

 

To speak with one of our experts from QuickBooks Online Support. Please follow the steps below to contact support:

 

1. Sign in to your QuickBooks Online company. Select Help (?).

2. Choose either tab: Assistant or Talk to a Human.

3. Search or click Contact Us.

4. Start a chat with a support expert.

 

You can contact us from Mondays to Fridays, 6 AM to 6 PM PT, and Saturdays, 6 AM to 3 PM PT.

 

You can utilize this article for future reference: Common custom reports in QuickBooks Online.

 

For additional questions about the charges in your accounts or any QuickBooks-related concerns, the Community always welcomes you. We're always available and willing to lend a hand to your queries. Have a great day ahead.